Privacy Policy

Name of company 
R and R The Foot Angel

Regulatory authority 
HCPC

 This Privacy Policy explains how I collect, use, and protect your personal information when you use my services in Foot Health Care and Holistic Therapies.

Information I Collect

When you book an appointment or receive treatment, I may collect the following information:

Your name, address, and contact details (phone number, email).

Relevant medical history and health information needed to provide safe and appropriate treatments.

Payment information (where applicable).

How Your Information is Used

Your information is used for the following purposes:

To provide safe, effective foot health and holistic therapy treatments.

To maintain accurate client records, in line with professional and insurance requirements.

To communicate with you regarding appointments, follow-up care, or relevant updates about my services.

Lawful Basis for Processing

I process your personal data under the lawful basis of:

Consent – when you agree to treatment and provide your details.

Legitimate Interest – to ensure safe practice and professional record keeping.

Legal Obligation – to meet insurance and regulatory requirements.

How Your Information is Stored

All personal data is kept securely, whether on paper or in electronic format. I take appropriate measures to prevent unauthorised access, loss, or misuse of your information.

Sharing of Information

Your information is treated as confidential. It will never be shared with third parties unless:

You have given explicit consent.

It is required by law or to protect your vital interests.

Data Retention

Client records are kept for a minimum of 7 years after your last treatment (or until the age of 25 for minors, whichever is longer), in line with industry standards and insurance requirements. After this time, records will be securely destroyed.

Your Rights

You have the right to:

Access the personal data I hold about you.

Request corrections if information is inaccurate.

Withdraw consent (where applicable).

Request deletion of your data, subject to legal and insurance obligations.

Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Angela Walker, Dip.FH

The Foot Angel

angela@randrfootangel.co.uk